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Ideas & Insights

The Importance of Maximizing the Value of Your Dealership Through Differentiation

In a recent survey of 114 private equity firms with at least one office products company in the portfolio, 82% said that a differentiated business model was the key to management teams obtaining higher EBITDA multiples and business valuations.

Four Unintelligent Things Your Customer Might Say

I’m not interested in bundling the service. This is a great idea until they need service. And they WILL need service. Most of the time the total cost of ownership is significantly reduced over a normal device life by bundling the service option in with the financing. At only a nominal extra fee per month, customers benefit from less downtime, fewer unpredictable expenses and even longer life cycles of equipment usage.

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