Customer Relationship

Blog Post

How to (Sanely) Give Your Customers a Great Experience

May 6, 2016
Read Time: 3 min 00 sec

Whether you’re an Apple fan or not, as a dealer you have to envy the loyalty it inspires. Its customers...

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Blog Post

9 Tips to Help You Become a More Effective Solution Provider

May 6, 2016
Read Time: 1 min 45 sec

Staying relevant and competitive in today’s market means continually evolving and improving the way you provide solutions to customers in...

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Blog Post

Equipment Buyer Beware

October 22, 2015
Read Time: 1 min 00 sec

Finding the right finance company can be time consuming. But it’s time well spent when you consider that the wrong...

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Blog Post

What Good Is a Blog?

August 12, 2015
Read Time: 3 min 00 sec

Many dealers, busy, busy people that they are, question the need for a dealership blog. And it’s a good question...

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Blog Post

Is Your Email Marketing Ready for Mobile?

July 22, 2015
Read Time: 1 min 30 sec

Not getting the results you’d hoped for from your latest email campaign? The reason could be that your emails aren’t...

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Blog Post

The Key to Selling XaaS

June 25, 2015
Read Time: 2 min 00 sec

Everything-as-a-service (XaaS) is hot. Storage, desktops, networks, even entire infrastructures are moving to the cloud. If a businessperson wanted to,...

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Tip

Finance the Whole Solution

June 11, 2015
Read Time: 0 MIN 30 SEC

Customers—most of them—are not fans of add-ons, as in additional fees for delivery, installation, extended warranties and other incidentals. To...

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Blog Post

4 Ways to Lose a Customer to the Competition

April 27, 2015
Read Time: 3 min 00 sec

By some estimates, getting a new customer costs five times as much as keeping one you already have. And once you get...

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Blog Post

How to Cure Almost Spent Enough Syndrome

March 13, 2015
Read Time: 2 min 45 sec

Have you ever spent almost enough? Not what you should have spent to get what you needed, but almost enough to get...

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Blog Post

Are You a Financing Holdout?

February 4, 2015
Read Time: 2 min 15 sec

If you don’t offer financing, have you ever stopped to think about why? Here’s a guess: when a business doesn’t...

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Blog Post

The Quality of Your Relationships

April 3, 2013
Read Time: 2 min 30 sec

You can dramatically advance your business by building solid relationships with your customers, your collaborative partners and your financing company....

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Blog Post

The Equipment Leasing Office is Always Open

February 15, 2013
Read Time: 2 min 00 sec

With online portals and handheld device compatibility, lease transactions can be processed 24/7. Most seasoned equipment leasing and finance industry...

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