Published January 3, 2018 | Updated October 16, 2019
Recently a third-party research company surveyed more than 2,000 purchasers of office equipment and found a few interesting trends:
- 57% said the deal changed once they got to the documentation phase
- 56% said the lease process was harder than in previous experiences
- 88% said the lease administrator was critical to the success of the transaction
Good news. Customers appreciate your effort. The bad news is that you spend a considerable amount of time sorting out messes of process and bad expectation setting. In addition to the hardship you face, the customer is put through undo complications. And that’s not great.
At LEAF, we work every day to streamline sales for office equipment dealers. If financing obstacles are getting between you and your customers, give us a call. We’d love to help you put the focus back on them and save you a little frustration along the way.